Types of Personal Information We Collect
The types of personal information that we may Collect include information necessary for our legitimate business interests and the types of personal information specified in POPI such as your first and last name, email address and billing information (including address, debit or credit card information and any other information required to complete a purchase).
When you visit our Website, our web server automatically records the name of your ISP (Internet Service Provider), the website from which you visit us, the pages on our Website you visit and in what sequence, and the date and length of your visit. This information is aggregate and anonymous data and does not identify you specifically.
How Your Personal Information is Used
We may Collect and use your personal information to:
(ii) market our products and/or services to you and the products and services of our affiliate partners or other selected third parties;
(iii) send you our newsletters (if you subsrcibed to our newsletter email list) and respond to any queries you may have;
(iv) determine and understand your specific customer needs and desires in order to improve our Website, content, products and services;
(vii) conduct security, administrative and legal processes and for purposes ancillary thereto; and
(vi) process payments when you purchase our products and/or services.
Our Cookies Policy
On their own, cookies do not contain or reveal any personal information, nor do we set any personally identifiable information in cookies, however, if you choose to provide us with personal information, it can be linked to the anonymous data stored in the cookies. Most browsers are initially set to accept cookies, however, if you prefer, you may adjust your browser to reject cookies from us or from any other website. Please note that this may prevent you accessing certain areas and features of our Website.
Personal Information that is Publicly Available
You agree that personal information made available by you for viewing by others on or through our Website, content, social media pages or other websites (“Online Platforms”) can be used and stored by others. We may Collect the personal information that you disclose, however, we cannot be liable for the use, security, storage or improper use of such personal information you voluntarily post on Online Platforms.
Storage and Processing of Personal Information
Should you sign up for our newsletter, your personal information may be processed by us or should we elect in our sole discretion, a third party operator which stores your personal information in a Customer Relationship Management (“CRM”) system.
We will not store your personal information for longer than is necessary, unless it is lawful for us to do so.
Should a breach of your personal information occur, we will timeously inform you (and the Information Regulator) of such breach and provide you with as much information as we have available in relation thereto in order to allow you to take any necessary protective measures.
Confidentiality and Disclosure of Information
We will take appropriate measures to ensure your personal information is kept confidential, however you understand that to balance our legitimate business interests we may share your personal information with:
- i) our authorised employees, contractors, representatives and/or team members who have a legitimate need to know your personal information;
- ii) our CRM service provider and third party merchant account and payment operator;
iii) social media and marketing websites or platforms, including Google for purposes of advertising our content, products and services;
- iv) regulators, auditors, legal advisors, other professionals and affected parties in order to:
- obtain professional advice;
- comply with applicable laws and regulations; and
- protect the rights of the users of our Website, content, products and/or services under our Legal Agreements.
We may share information about users of our Website and/or Online Platforms in an anonymous or aggregate form with third parties including advertisers and business partners, to understand customer trends and patterns and manage and improve our business relationships.
Third Party Websites
Access to Information and Data Subject Rights
Subject to the conditions in POPI, you have the right to (1) know what personal information we have collected from/about you,(2) have your personal information permanently deleted or detroyed, (3) object to the processing of your personal information at any time, on reasonable grounds (including if the processing is for purposes of direct marketing other than direct marketing by means of unsolicited electronic communications and you have not given your consent thereto), (4) correct or update your personal information, (5) withdraw consent you have previously given us to process your personal information, and (6) lodge a complaint with the Information Regulator if you think your personal information is being used unlawfully (“Data Rights”).
To exercise your Data Rights please email us at firstname.lastname@example.org. In addition, we will always give you the opportunity to unsubscribe from our email list in all of our email communication with you.
Protection of Minors
To use and access our Website and/or purchase our products and services you must be 18 years or older. Accordingly, we do not knowingly collect any personal or other information or data from children under the age of 18. If you are under the age of 18 please do not use our Website or give us any personal information.
Last Updated 6 August 2018